Q: How soon will I begin to see results from using Derma Define products?
A: It's not uncommon to see immediate effects, and most people tell us when they started using Derma Define products, their skin felt better right away. The advanced, long term effects of Derma Define formulas generally take shape about 4 to 6 weeks after beginning the program. For optimal results, and for continually improving skin health, use the Derma Define skin care system continuously for at least 6 to 8 weeks.

Q: What are the long term benefits of Derma Define products?
A: Vibrant, healthy skin! We believe healthy skin means happy people, so Derma Define formulas address both immediate skin concerns and long term skin health. Our clinical trials have shown that regular use of various Derma Define formulas can significantly decrease the appearance of lines and wrinkles, improve skin firmness, boost natural collagen and enhance hydration levels.

Q: Is Derma Define guaranteed? Can I return it?
A: Yes! Derma Define provides an unconditional Guarantee of Satisfaction for all of our products. If you find that a product you purchased from us didn't meet your needs, please feel free to return your order to us for a full refund less shipping and handling). To make a return, simply follow these guidelines:

• Returned products must be received within 30 days from original ship date. The ship date can be found on your purchase receipt.
• Returns sent later than 30 days from original ship date will be issued store credit.
• Returned packages must be clearly marked with original Order Number. Returned packages not marked with an Order Number cannot be processed.
• All refunds will be credited to the payment form used for the original purchase. Please allow 1-2 billing cycles for the refund credit to appear on your statement.
• The customer is responsible for return shipping & handling charges.

Q: When should I start using Derma Define anti-aging products?
A: It is never too early to address signs of skin aging. There's no specific time when one should start using Derma Define anti-aging solutions. In general, if your skin is beginning to show effects of aging such as lines, wrinkles, discoloration, it's a good time to start using Derma Define.

Q. Is Derma Define safe for all skin types?
A: Yes. Derma Define products are specifically formulated to work no matter what your skin type. Our products are tested to the highest quality standards, ensuring that they are safe and effective whether your skin is oily, dry or sensitive.

Q: Are there any side effects from using Derma Define?
A: Generally, no. But if your skin is particularly sensitive some slight irritation may occur on initial use. If you're concerned that you may be allergic to any ingredients, please run an allergy test before using.

Q: How do I do an allergy test?
A: Using your fingertip, dab a pea-sized amount underneath your jaw and pat gently into your skin. Do this once a day for three days. If redness or irritation appears, you may be allergic to one or more ingredients and you should discontinue using the product. If it continues after stopping use, please consult your physician.

Q: Does Derma Define test its products on animals?
A: No, and we never will.

Q: Where are Derma Define products made?
A: Our manufacturing facility is located right here in the USA, so we can closely oversee production and ensure the highest quality standards. Producing Derma Define locally also allows us to contribute to the local economy.